About Us
VIP Screens is a trading name of am:pm (uk) limited who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
VIP Screens
6 Woodstock Way
Thirsk Industrial Park
North Yorkshire

Telephone: (0)1845 525900

email: enquiries@chainscreens.co.uk

This website including all content is copyright protected. Any infringement of these rights will be vigorously pursued
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

If you prefer to pay by cheque , Select "Cheque with order" on the checkout page and you will be emailed an invoice to show the amount you need to send. Your cheque made out to VIP Screens should be sent to our office at

VIP Screens
6 WoodstockWay
Thirsk Industrial Park
North Yorkshire

We accept Visa and MasterCard. If you do not wish to pay online, you may send your card information via phone, fax or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
Goods are normally sent by courier on a 24 hour service (except Highlands and Islands in the UK and all overseas orders) The standard shipping rate is £10.50 inc vat supplements are incurred when shipping to Highlands, Northern Ireland, and any of the Islands in the UK.
Delivery Schedule
We normally send your order to you within 7 days business days. International orders are generally received in under 14 days.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK 20% VAT is included.

For private orders outside the UK but in the EU 20% VAT is included. For commercial companies where a local VAT number can be provided VAT is not included.

For orders outside the EU VAT is not included.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
We guarantee your satisfaction. All our standard ready made items come with a 7 day no quibble guarantee. Goods which have been manufactured to your specification are not returnable. This does not affect your statutory rights.
We also comply with the Long Distance Selling Regulations.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on (0)1845525900, email enquiries@vipscreens.co.uk or write to us at 6 Woodstock Way Thirsk Industrial Park Thirsk North Yorkshire YO7 3TF United Kingdom
Privacy Policy
We will not disclose buyers information, this will only be used for the purpose of despatching orders and not disclosed to any third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process.

Visit our Cookie information page.

If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive.

We accept the return of all standard ready made items only if they are returned within 7 days and in their original packaging and condition. Under these circumstances we will issue a full refund for the price you paid for the item (including delivery cost). You will be responsible for the cost of the postage to return the goods. It is recommended that you use registered post or recorded delivery when returning goods. Refunds will only be given after the returned item has been received and inspected. .This does not affect your statutory rights.

However for screens that are made to measure then it is not possible to return these items for credit as they have been made specifically to your instructions. See note on colour range.

Colour Range
Due to the nature of the manufacturing process we are unable to guarantee the consistent colour of products. If a colour is no longer available, then you will be notified and given the opportunity to choose an alternative colour or cancel your order. If you are unsure of the colours you would like in your chain screen simply ring us on (0)1845 525900 or email us on enquiries@chainscreens.co.uk and we will send samples of the colours. Please note once a colour has been chosen and the screen manufactured then it is not possible to change the colour, or return the screen.
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